Remote
If you have asked us to help you out and we have agreed to do so via Remote Support, in other words, we won't be visiting you in person, rather we will ask you to visit a Google website and download a package so that we can electronically access your computer from our home office.
The site we will ask you to visit is https://remotedesktop.google.com. You will need to log in to Google using YOUR Google/Gmail account and download the chrome remote desktop host file....