Printer playing up? Don't fall for this scam!
Scammers are taking control of people's computers and demanding payments to release them again, consumers are being warned.
Trading Standards officers say that tens of thousands of users are falling victim to such scams, which begin when they ask for help with a printer error.
The fraudsters claim to offer "printer helplines", which consumers are fooled into contacting.
Read the full story on the BBC website ( 22 February 2017 ©)