If you have asked us to help you out and we have agreed to do so via Remote Support, in other words, we won't be visiting you in person, rather we will ask you to visit a Google website and download a package so that we can electronically access your computer from our home office.

The site we will ask you to visit is https://remotedesktop.google.com. You will need to log in to Google using YOUR Google/Gmail account and download the chrome remote desktop host file....

Quad9, a fast new DNS service designed to automatically prevent you from accessing known malicious websites. Easy to set up, simply change your DNS settings on your router:

Step 1

Open Control Panel, select Network and Internet, and then select Network and Sharing Center. Click Change adapter settings on the left pane.

Step 2

Right click the network interface connected to the internet, and select Properties. Select Internet Protocol Version 4 (TCP/IPv4) from the list and click...

Just seen a number of these this week, an email stating there is a private voice mail message attached and to click the link.

As these are not addressed to you personally, rather to the prefix of your email address, and they are not an actual sound file, rather an HTML document, and mainly from domains such as 365messenger these are fake. Clicking the attachment will more likely than not download a small file that will redirect your browser to a website that will no doubt install some...