If you have asked us to help you out and we have agreed to do so via Remote Support, in other words, we won't be visiting you in person, rather we will ask you to visit a Google website and download a package so that we can electronically access your computer from our home office.

The site we will ask you to visit is https://remotedesktop.google.com. You will need to log in to Google using YOUR Google/Gmail account and download the chrome remote desktop host file....

I help look after a number of websites and as always there are those trying to bring a site down. Doesn't matter what sort of site it is, or who the audience is, someone somewhere will want to crash or damage it.

Joomla and Wordpress sites are very popular and are their formats are well known, especially to those who like to destroy what others have built. I'm not giving too much away if I say that these software packages have administration directories that make the website run as it...

Quad9, a fast new DNS service designed to automatically prevent you from accessing known malicious websites. Easy to set up, simply change your DNS settings on your router:

Step 1

Open Control Panel, select Network and Internet, and then select Network and Sharing Center. Click Change adapter settings on the left pane.

Step 2

Right click the network interface connected to the internet, and select Properties. Select Internet Protocol Version 4 (TCP/IPv4) from the list and click...

Latest in a long line of scams is this one.

Allegedly from Microsoft asking me to update my hotmail account. Might have been a little more convincing if it was:

• Addressed to me, rather than an email address
• Sent from a Hotmail/Outlook or Microsoft address rather than a Belgian email domain.
• Or the link in the blue button didn't point to hrdgavreva19.americaneaglesystems.com

I'm sure this guy could sign from the phone book and still be impressive! What a voice.